How can we help you?
General Enquiries
Are we able to walk in to purchase?
Yes, you can! :) However, as our items are subject to availability, it would be best to drop us a message or call us at +65 87669975 / +65 85047557 before coming down to ensure that the items you want are available!
See you at 132 Gul Cir, Singapore 629597
Operating hours: Monday - Friday between 9am -4pm
Payment Methods
- Cash (Self Collection Only)
- Paynow
- Bank Transfer
- Credit / Debit Card (Visa, Mastercard & Amex)
Delivery
When will my delivery arrive?
Your orders will arrive within 1-3 working days, from Monday to Saturday between 9am-6pm. We do not deliver during Public Holidays e.g. Christmas Day, New Years Day
Self Collection
Are we able to self collect the items?
You are welcome to do so!
Upon selecting “self collect” at checkout we will arrange a date and time slot for your collection.
How long will it take?
We typically prepare orders within a day and you will receive an email notification once your order is ready for collection.
Exchange/Refund
Do we accept returns for damaged or incorrect items?
If there are any damaged or incorrect items in your order, please email us at hello@jnl.sg and we will work at resolving it as quickly as we can.
Do we accept exchanges after purchase?
Due to hygiene and contamination factors, we do not accept the exchange of items after purchase as they are food packaging and food supplies. Thank you for your kind understanding!
Contact Us!
How can you reach us?
Email: Hello@jnl.sg (or)
WhatsApp/call us at: +65 8766 9975 or +65 8504 7557